This training program is broken into three levels of certification: Foundation, Advanced, and Expert. At each level, you’ll complete a prescribed set of coursework in our course library and work through related practice exercises in your Zuora Sandbox before taking a certification exam. The Advanced and Expert levels both require that you also perform a certain number of work-hours on actual implementation projects before you’re eligible to take the exam.
The bulk of the program’s training content is built into our courses, which are sequenced into topic-specific learning paths. We cover every topic that’s related to Zuora products and the process of implementing them, and you’ll be required to complete every course in the order they’re arranged. If you’d like to learn more about specific course titles and topical content, reach out to us at firstname.lastname@example.org.
In addition to the course content that’s mandatory for this program, participants will also have access to our end user courses — everything from Zuora University: End Users + Administrators. This content is provided for you to reference on an as-needed basis.