Report - Zuora

State of Finance Amid COVID-19

Zuora and Avalara Analyze COVID-19’s Impact on Finance Professionals


The global onset of COVID-19 has had a quick and damaging effect on the economy, forcing organizations across all industries to adapt to new ways of doing business and retaining customers.

But how has today’s new normal impacted the finance departments responsible for managing complex billing processes, strategic changes in pricing and packaging offers, revenue recognition, and more? What role does technology play in business moving forward? And has the finance function changed for good?

To determine the true impact of COVID-19 on finance and understand how finance professionals are reprioritizing and evolving during this time, Zuora teamed up with Avalara to survey hundreds of finance professionals globally - from individual contributors to finance managers, controllers, CAOs, and CFOs.

Sign up to receive the full report and survey findings, once available. Highlights include:

  • Nearly half of finance professionals agreed that finance automation technology has helped weather the COVID-19 storm
  • 4 out of 5 finance professionals confirm they have been involved in their company’s response to COVID-19
  • Customers and employees topped the list of audiences that are a priority for finance today
  • Subscription business models eased finance professionals’ concerns surrounding the future of business

Thank you!

We will share the full report once available