When you need to evolve your IT architecture to meet the needs of a subscription business model, do you choose a ‘best of breed’ or ‘best of suite’ strategy? As part of the #ShiftHappens “Business Applications” series, NCR’s VP of Information Technology Joe Koscik talks with Zuora’s VP of Digital Transformation, North America Neej Parikh about the importance of a 3-cloud strategy and why ERP and CRM are not enough.