Business Development Representative

Sales Development | Boston, MA, United States

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For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. 

Our growth story is only just beginning and our Sales Development team is pivotal in sustaining our rapid growth across the globe. We’re looking for a highly collaborative, outcome-oriented Sales Development Representative (SDR) to help us build and scale the sales engine as a key driver of revenue and develop an incredibly successful, long-term career at Zuora.

As an SDR you are the front line of our sales process, working hand in hand with a cross functional team to build a pipeline of qualified leads within targeted geographies and market segments. You’ll navigate through organizations, doing deep discovery and passionately speaking to multiple decision makers, often at the c-suite level. You’ll leverage your entire toolbox of cold calls, emails, campaigns and social selling tools to identify customers ready to unlock new growth for their business and seamlessly handoff qualified leads to our Account Executive Sales team. This is an entry-level role with a dedicated growth path and the training to be a great technical sales professional. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.

Join us and make shift happen!

What you’ll do & achieve:

  • Complete Zuora’s in depth onboarding and sales training and maintain expert knowledge of Zuora’s messaging, products and services and unique sales approach 
  • Generate new business opportunities to fuel Zuora’s pipeline and growth
  • Collaborate with and leverage teammates (Sales Management, Account Executives, Marketing, Product, etc.) to develop targeted lists, call strategies and messaging to drive opportunities
  • Utilize business and industry knowledge to research and develop accounts accounts, identify key players, generate interest, create/identify compelling events, etc.
  • Outbound prospecting to companies via cold calls, email, marketing campaigns, social selling, etc.
  • Conduct high-level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in target accounts
  • Exceed monthly/quarterly quotas for Sales Qualified Leads (SQLs)
  • Manage, track, and report on all activities and results using Salesforce

What you’ll need to be successful:

  • Interest in a career in Sales or in Sales Leadership
  • 1+ years of experience in Sales Development, Operations, Sales, and/or Finance preferred
  • Knowledge of business process, roles, and organizational structure
  • Ability to work in a high-energy, collaborative sales team environment; a true team player
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • A self-starter with a track record of successful, credible achievements
  • Passionate about technology, business, and winning
  • Proficient in using Salesforce, LinkedIn and cold-calling experience preferred
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